Fresh People are recruiting for a well-established fresh produce business based in Kings Hill, West Malling, operating within a dynamic and fast-paced FMCG environment.
Due to continued growth and operational demand, a Product Manager is required to join the team on a full-time, permanent basis. This is a hands-on role responsible for product quality, stock optimisation, service provider performance and operational efficiency.
The Role
As Product Manager, you will be responsible for managing fresh produce through service provider facilities, ensuring customer quality standards are consistently met, stock is effectively utilised and wastage is minimised.
You will work closely with Technical, Procurement and Operational teams to drive KPI performance, maintain compliance standards and support continuous improvement across the supply chain.
Key Responsibilities
• Manage product through Service Provider facilities, ensuring adherence to agreed protocols and ways of working
• Conduct daily site walks reviewing quality, stock levels and allocations
• Ensure customer quality standards are understood and maintained at all times
• Monitor and minimise wastage through effective stock rotation and utilisation
• Review intake performance versus actual on a weekly basis and challenge QA reporting accuracy where required
• Take active involvement in daily production meetings and weekly operational meetings
• Support the creation and ownership of product inspection protocols
• Investigate rejections, complete root cause analysis and implement corrective actions
• Deliver accurate QA reporting within agreed tolerance levels
• Monitor stock residency times and complete weekly stock reporting
• Update internal systems including rotation dates and product tracking platforms
• Prepare samples and support product trials where required
• Support BRC, Organic, Ethical and customer audits as necessary
• Monitor service provider performance including weights, packing standards and specification adherence
• Communicate daily quality performance updates to Technical and Procurement teams
• Complete end-of-season reviews documenting quality performance and improvement plans
About You
• Previous experience within a Product Manager, Quality Manager or Operational Technical role within fresh produce
• Strong understanding of fresh produce quality standards and stock management
• Experience working with service providers or third-party packing facilities
• Confident investigating quality issues and implementing corrective actions
• Experience reviewing QA reports and challenging performance where required
• Strong analytical skills with experience monitoring yield and stock performance
• Ability to work cross-functionally with Technical, Commercial and Procurement teams
• Highly organised with strong attention to detail
• Comfortable working in a fast-paced FMCG environment
• Own transport required due to location
How to Apply
If you have experience managing fresh produce quality and operational performance and are looking for a hands-on Product Management role within a structured FMCG business, we would be keen to hear from you.
Please apply with your CV and a member of the Fresh People team will be in touch to discuss the role in confidence.
